Customs Broker Gold Coast

Delivering your success, one shipment at a time
The Powerhouse International difference

Why Choose Us

Over 100 years of combined customs experience, in licensed brokers rather than data entry staff

Wharf to door control, from Fisherman Islands to Yatala, Coomera and Burleigh

Every entry lodged in house, with no outsourcing and no offshore keying

Tariff classification reviewed line by line, not copied forward from your last shipment

Powerhouse International team with imported vessels at the wharf

Customs Broker Services for Gold Coast Importers

The Gold Coast has no commercial container port. Almost every sea freight consignment for a Gold Coast business is discharged at Fisherman Islands in the Port of Brisbane, then trucked south on the M1. That matters more than it sounds: detention, demurrage and storage clocks start at the terminal, not at your warehouse. We clear your goods at the point of arrival and control the road leg south, so the entry, the biosecurity direction, the terminal slot and the truck all sit on one file with one team.

Customs Brokers Gold Coast

Our Customs Brokerage Services Include:

  • Import declarations and customs clearance

  • Biosecurity and quarantine clearance

  • Tariff classification and valuation advice

  • Tariff Concession Order (TCO) checks

  • Duty drawback and refunds

  • Anti-dumping duty assessment

  • Wharf to door transport on the M1

  • Landed cost modelling

  • Permits, licences and restricted goods

Our Customs Affiliation

Powerhouse International has been a member of the International Forwarders and Customs Brokers Association of Australia (IFCBAA) for more than 30 years. Every declaration we lodge for a Gold Coast client is prepared and signed off by a broker licensed by the Australian Border Force.

Image

Contact one of our Logistics Experts

We coordinate and control every step in your supply chain. Utilise our expertise to grow your business.
Posted on Google Google
Maria Blaine profile picture
Maria Blaine
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Outstanding Customer Service in every way possible. After 2 days of calling around multiple import Brokers in Brisbane, all whom declined to help me with a personal import Powerhouse International came to my rescue. All the women in this Team are Professional, Patient, Postive and know exactly how International importing into Brisbane works. If you are a first time importer like I was with only google knowledge I highly recommend Powerhouse International. This Team IS the A Team and will broker you much better cargo deals than if you just the sellers in China deal with cargo boat owner (I learnt the hard way). Powerhouse International Team took out the stress of a highly stressful situation 1st timer situation I was in. I'll only ever go through them from now on. Even trying to arrange pickup from Port of Brisbane this Team of Amazing Women at Powerhouse International came to my rescue when the people I had organised cancelled on me an hr b4 hand. They arranged everything and are worth every penny. They just take the stress out of Importing. Wish I could Hug them all. Thank you ever so much for your Kindness, Understanding and Patience with me, my questions and my panicking as a Newbie totally inexperienced Importer Ladies. You are all Angels.
Posted on Google Google
Lola Boyle profile picture
Lola Boyle
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I recently contacted Powerhouse QLD to assist me with advice on Consolidations from China. Adele took the time to discuss the process and document, reporting & cost implications with me. A simple phone call saved me time and money, that as a start up I don't have alot of. I now feel confident when talking to suppliers and know what questions to ask and have learnt a little bit of the freight language along the way.. Thank you Powerhouse Team. I'll be back in touch very soon !! *****
Posted on Google Google
aleeyah b profile picture
aleeyah b
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I’ve been using Brisbane Powerhouse Queensland International Freight Forwarders for years, and I can honestly say they feel more like family than a business. The team is incredibly kind, caring, and always willing to help no matter the situation.
Posted on Google Google
Jessica Simpson profile picture
Jessica Simpson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I honestly cannot recommend Brisbane Powerhouse Queensland International Freight Forwarders enough. Their customer service is outstanding, their prices are extremely competitive, and every interaction I’ve had with the team has been professional, helpful, and genuinely compassionate. They go above and beyond to assist their customers, taking the time to answer questions, provide updates, and make the entire freight process stress-free. It’s rare to find a company that combines affordability with such a high level of care and attention to detail. Reading some of the negative reviews, it honestly seems unfair because my experience has been the complete opposite. The staff have always treated me with kindness, respect, and patience, even when I needed extra assistance. If you’re looking for a freight forwarding company that offers excellent value, reliable service, and a team that truly cares about its customers, Brisbane Powerhouse Queensland International Freight Forwarders is the company to work with. I will definitely continue using their services and recommending them to others.
Posted on Google Google
David Walker profile picture
David Walker
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
FIVE STARS! My business recently needed the help of an Aussie-based freight-forwarder for a 20 kilogram job from overseas into Australia. First I reached out to a major global brand, lots of shuffling meant they took 2 week to decide they weren’t interested in handling a shipment as small as mine. Thankfully, the Rep referred to Adele at Powerhouse International near Brisbane Airport - and the difference was immediate. Adele responded within moments, had a can-do approach and got straight to work. When the dispatch stalled due to supplier inaction, and then delivery stalled midway due to complicated carrier processes, Adele handled it with experience and authority and persistence. I’m extremely grateful for Adele's professionalism and dedication. For anyone needing reliable freight forwarding, I am pleased to completely recommend Adele and Powerhouse International - and I would gladly call on their services again. Thank-you.
Posted on Google Google
Scott profile picture
Scott
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The team did a fantastic job clearing goods through customs in the fastest possible time.
Posted on Google Google
Harmony Barnes profile picture
Harmony Barnes
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The service at Powerhouse is second to none. As a small business owner, I always feel valued , my queries, no matter how basic, are answered with genuine care and professionalism. The team’s wealth of knowledge, guided by strong leadership, truly stands out. Always happy to help, they consistently go above and beyond to get the job done. I highly recommend the. If you want to work with real people who care deeply and are passionate about what they do.
Posted on Google Google
Leanne Part profile picture
Leanne Part
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service and easy to contact. Cannot recommend highly enough.
Posted on Google Google
Stephanie Part profile picture
Stephanie Part
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have been using Powerhouse to handle all our international shipping and they have been fantastic. Adele and all her crew are maxing.
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Where your Gold Coast freight actually clears

Sea freight. Containers for the Gold Coast berth at Fisherman Islands, where DP World, Patrick and Brisbane Container Terminals run the container terminals. From there it is roughly 45 kilometres down the M1 to Yatala and about 110 to the southern end of the city. We book the slot, watch the free time clock and dehire the empty. See sea freight and warehousing.

Air freight. Most international air cargo for South East Queensland is broken down at Brisbane Airport. Gold Coast Airport handles international freight, but capacity depends on which aircraft actually fly there, so routing through Brisbane is usually faster and cheaper even after the road leg. See air freight.

Oversize and project cargo. Anything out of gauge needs a permit from the National Heavy Vehicle Regulator and a route survey before it leaves the wharf, so the clearance and the escort have to be planned together. See project cargo.

Not sure how your freight should come in? Get a free quote or call (07) 3868 2468.

Wind turbine blade on a multi-axle trailer at the container terminal

What you will actually pay: duty and GST

Two charges apply to almost every import, and the second is calculated on top of the first.

Customs duty is charged on the customs value at a rate set by how your goods are classified in the Working Tariff. Five per cent is common but the range runs from free upward, and it is the classification, not the supplier invoice description, that decides it. Where no Australian manufacturer makes equivalent goods, a Tariff Concession Order can bring the rate to free. Where your goods originate in an agreement country, the DFAT FTA Portal shows the preferential rate, but only if you hold a valid declaration of origin when the entry is lodged.

GST is 10 per cent on the customs value plus duty plus international transport and insurance. That compounding is why a duty saving is worth more than it first looks. If you lodge activity statements monthly, the ATO deferred GST scheme moves the GST off your cash flow at the wharf and onto your next BAS. For anyone running regular containers it is usually the biggest working capital gain available, and it is free to apply for.

Our import tax calculator gives a first estimate; the ABF lists every charge in its guide to the cost of importing goods. For a real number on your shipment, get a free quote.

Contact one of our Logistics Experts

Send us your invoice, packing list and bill of lading and we will come back with duty, GST and the delivered cost to your door.

Four things that hold up Gold Coast shipments

All four are knowable before you ship. The BICON database gives the import conditions for your exact commodity, and we check it before you order rather than after the vessel sails.

1. Stink bug season. Between 1 September and 30 April, goods shipped from target risk countries often must be treated offshore before arrival. If that was not done, treatment happens here at your cost while the container sits. Machinery, tiles and steel from Europe and North America are the usual targets, and the lists change every year. Check the current BMSB seasonal measures before you book.

2. Asbestos in building materials. Australia bans all six types, and the ABF actively targets imported building products: fibre cement board, cut stone and tiles, gaskets and prefabricated kits. With the volume of construction along the coastal strip this is a live risk here. Without credible evidence the goods are asbestos free, the ABF can direct sampling and NATA accredited testing at your expense before release, so get supplier declarations before you pay the deposit. See ABF guidance on asbestos.

3. Timber due diligence. Since 3 March 2025, importers of regulated timber products must notify the department with due diligence information including species and harvest location. Furniture, flooring, plywood and joinery are all in scope, which catches plenty of fit out and retail importers who never thought of themselves as timber importers. See DAFF guidance and our furniture shipping service.

4. A classification nobody ever checked. The most common problem on a new file is a tariff code chosen once, years ago, and copied forward ever since. It is either costing duty that was never payable or quietly building an underpayment the ABF can recover going back four years. We review classification on the first shipment as standard.

Shipment already booked and one of these worrying you? Talk to a customs broker today.

Imported agricultural harvester on a lowloader after customs and biosecurity clearance

Gold Coast industries we clear for

Marine, at Coomera. The Gold Coast Marine Precinct holds the largest concentration of marine trades in Australia, with Riviera, Maritimo, The Boat Works and Gold Coast City Marina and Shipyard all within a few kilometres. We clear complete vessels, refit and repair parts for boats already in the yard, and temporary imports for vessels here only for work. An imported recreational vessel also has to satisfy AMSA and Queensland requirements before it can be operated or sold. See boat and yacht shipping.

Industrial and distribution, at Yatala. The Yatala Enterprise Area is the largest zoned industrial area in the city, covering food and beverage manufacturing, construction materials, machinery, plastics and chemicals, and a growing number of e-commerce fulfilment operations. Sitting on the M1 halfway to the Port of Brisbane makes it the natural landing point for containerised imports. See 3PL and warehousing.

Construction and fit out. High rise work on the coastal strip pulls in tiles, stone, glazing, aluminium, joinery and lift equipment. Many carry dumping or countervailing duties that attach to a specific exporter rather than a country, so changing supplier can move your landed cost sharply. Check the measures with the Anti-Dumping Commission before you sign. Heavier plant is covered by heavy machinery shipping.

Retail and e-commerce. Apparel, footwear and sporting goods carry some of the highest duty rates in the tariff, and are also where origin claims deliver the biggest savings if the paperwork is right at the time of entry. Most Gold Coast retail importers buy from China; see shipping from China to Australia.

Whatever you bring in, we quote the clearance and the road leg together. Get your free quote now.

Contact one of our Logistics Experts

One team handles the entry, the biosecurity direction and the truck south. No handoffs, no surprise storage charges.

FAQs

Ready to move? Get your free quote now or call (07) 3868 2468.

Powerhouse International QLD provides customs broker services in Brisbane, the Gold Coast, the Sunshine Coast and Cairns. We also act as a freight forwarder on the Gold Coast and can arrange marine cargo insurance on the same file.

Duty rates and biosecurity measures referred to on this page were current at July 2026. Confirm against the linked Australian Government sources, or talk to us, before you commit to a shipment.