Experience the Powerhouse International difference

Customs Broker Brisbane

Experience premium service without the price tag. Powerhouse International QLD is one of the most experienced Customs Brokers in Brisbane, and also in Australia.

Our Customs Brokers in Brisbane will guide you safely through all of Australia’s strict border control requirements. With over 60 years of experience between them, our two senior Brokers have a wealth of knowledge and a thorough understanding of all the compliance requirements.

Put all your Customs and Quarantine matters in the trusted hands of Powerhouse International.

Our clients stay with us for an average of 12 years and several have been with us for over 30 years
We aim to respond to all general domestic and international quote requests within one hour.
For shipments arriving in Australia, we can arrange for our staff to be present at the arrival port or airport to ensure any potential issues are resolved swiftly

Our Client Testimonials

We’re proud to build long-lasting relationships

What is Customs Clearance?

Customs clearance is the process of ensuring that goods and products entering or leaving a country comply with all relevant laws and regulations. It is a critical step in the import and export process, enabling businesses to move goods across borders and access new markets.

Customs clearance involves a range of activities, including documentation, inspection, and payment of duties and taxes. When goods arrive at a port or airport, they are subject to inspection by customs officials to ensure that they comply with all relevant regulations, such as safety standards, environmental regulations, and trade agreements.

How can our Customs Brokers in Brisbane Help?

Our customs brokers in Brisbane provide customs clearance services for businesses that import or export goods internationally. We have extensive experience in managing customs clearance for a wide range of products, including hazardous materials and oversized or heavy items.

Our team of experienced customs brokers and logistics professionals are committed to providing high-quality, reliable services to our clients, and ensuring that all shipments clear customs quickly and efficiently. We work closely with our clients to understand their unique needs and requirements, and provide customized solutions that meet their specific needs.

We are dedicated to providing exceptional customer service and support, and are committed to ensuring that our clients' shipments are handled with the utmost care and attention to detail. Our goal is to make the customs clearance process as simple and stress-free as possible, allowing our clients to focus on their core operations and grow their business.

We are a trusted and reliable partner for businesses that need customs clearance services in Brisbane and throughout Australia. With our extensive experience, expertise, and commitment to quality, we are well-positioned to help businesses navigate the complex world of international trade and grow their operations in the global marketplace.

customs clearance broker in brisbane

Who should use a Customs Clearance Broker in Brisbane?

  1. Businesses Importing or Exporting Goods: Companies that are involved in international trade often use customs brokers to navigate complex customs procedures. This includes businesses of all sizes, from small enterprises to large corporations.

  2. Complex Shipments: Some shipments may involve goods that are subject to special regulations, such as agricultural products, live animals, food items, or hazardous materials. Customs brokers can help ensure that all necessary documentation is in order and that the goods are cleared without delays.

  3. High-Value Shipments: For high-value shipments, the stakes are higher if anything goes wrong. A customs broker can help mitigate risks and ensure that the cargo is insured and cleared through customs properly.

  4. Time-Sensitive Shipments: When goods need to be delivered by a specific deadline, any delay in customs can be costly. Customs brokers can expedite the clearance process, reducing the risk of delays.

  5. Individuals Relocating Internationally: People moving to a new country may use a customs broker to clear their personal effects, as the process can be quite complex and time-consuming.

  6. Online Retailers: E-commerce businesses that ship products internationally may benefit from the services of a customs broker to handle the increased volume and complexity of international orders.

Our Customs Clearance Process

Step 1 - Accurate Documentation Prevent delays due to inaccuracies or missing details in your paperwork. As soon as you receive your shipping documents, contact us, and our team will assist you in completing them correctly, ensuring a smooth start to your shipment's journey.

Step 2 - Customs Compliance Review Before your goods embark on their journey, we'll conduct a thorough review to guarantee compliance with all international shipping regulations. This proactive step minimizes the risk of customs hold-ups and ensures that your shipment adheres to all legal requirements.

Step 3 - Seamless Quarantine Clearance Upon the arrival of your items in the destination country, trust us to handle all interactions with customs and quarantine agencies. We'll make certain that all import duties are calculated accurately and settled promptly, facilitating a hassle-free entry.

Step 4 - Efficient Delivery Consider extending your experience with our comprehensive Brisbane freight forwarding and logistics services. Once your goods are released from customs, we can arrange for direct delivery to your doorstep, completing the process with efficiency and convenience.


Contact one of our Logistics Experts

We coordinate and control every step in your supply chain. Utilise our expertise to grow your business.


What We've Been Able to Achieve

Case Studies

Complex Cargo

Requiring A Blend Of Services

The Challenge:

We were contacted by a client who made preparations to row a boat all the way from the USA to Australia. Their concern was that there was a very narrow weather window on when the row could be commenced and they could not afford the goods to be damaged in transit.

See our solution
Complex Cargo

Transporting A Commercial Aircraft by land and sea

The Challenge:

The Qantas Museum in Longreach purchased a large commercial aircraft (Lockheed Super Constellation) from the Philippines which had been residing in a grass paddock (beside the main airport runway) since 1986. This model of aircraft had been used extensively by Qantas on their long haul international flights and would be a vital component of the Qantas story at the museum. They contacted us initially as the plane was in no condition to fly and they required a specialist project logistics company to help them arrange the extraction, dismantling and transport to Australia.

See our solution
Complex Cargo

Transporting Inaccessible oversize Cargo

The Challenge:

The owner of a large Combined Harvester had successfully sold their machine to a sugar cane plantation in Fiji. Once this transaction had been completed they contacted a number of international forwarding specialists to get a quote on arranging all the transport requirements. Unfortunately, due to the challenges involved, they were unable to find anyone who was interested in assisting.

They contacted Powerhouse Queensland after a referral from one of the project carriers in our network. We began the process with an onsite meeting to view the goods and assess all possible transportation options. The first challenge was that the machine itself had been positioned at the rear of a large residential block for some years and due to property changes in the area had become inaccessible.

See our solution
Sea Freight

Strategizing For A Restricted Budget

The Challenge:

A cruise company in Airlie beach purchased 2 landing barges from Thailand which they planned to use for transporting tourists to remote coral cays and islands in the Whitsundays.
The transport costs they had received from other logistic companies exceeded their budget and they contacted Powerhouse Queensland to see if we could provide a more cost effective solution.

See our solution
    Why Choose Us?

    The Powerhouse Difference

    Streamline delivery to your destination with a fully integrated logistics service

    Powerhouse International proudly leads the way in Brisbane and around the world as a premier provider of freight forwarding services. Our commitment to excellence is evident in every facet of our operations. With over thirty years of experience in the field of international logistics and bolstered by the latest in IT technology, we offer a fusion of affordability and comprehensive transportation options that sets us apart.

    Our team of experienced professionals is dedicated to crafting cost-effective and streamlined transport strategies that are perfectly suited to your needs. Whether your shipments originate from Brisbane or are bound for locations across the globe, trust us to optimize your logistics with precision and care.

    We also provide customs broker services in: Sydney, Melbourne, Adelaide, Hobart, Gold Coast, Sunshine Coast, Townsville, Cairns, Newcastle

    Get in touch today

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    (+61) 7 3868 2468
    Unit 5/50 French St, Eagle Farm 4009 Brisbane, Australia