Customs Brokers Townsville

Delivering your success, one shipment at a time

The Powerhouse International difference

Why Choose Us

Over 100 years of combined Customs experience

Premium personalised service tailored to individual requirements

All processing performed in house - no outsourcing

Systems based tariff/linkage to assist importers

Customs Broker Services Townsville

With our trusted customs brokers in Townsville, Powerhouse International QLD provides a full suite of customs clearance services to businesses engaged in international trade.

Our team of experienced customs brokers servicing Townsville are well-versed in the intricacies of customs regulations and procedures, ensuring that your goods move seamlessly across borders. We pride ourselves on delivering tailored solutions that save our clients time and money, while minimizing the risk of costly errors. Whether you're importing or exporting, trust Powerhouse International QLD to handle all your customs clearance needs in Townsville.

Customs Brokers Brisbane

Our Customs Brokerage Services Include:

Customs clearance

Quarantine clearance

Tariff consultancy

Duty Drawbacks

Refunds

Audits

Transport – both local and interstate

Landed costings

Assistance with permits

Our Customs Affiliation

Powerhouse International have been members of the Customs Brokers Council of Australia (IFCBAA) for over 30 years.

Contact one of our Logistics Experts

We coordinate and control every step in your supply chain. Utilise our expertise to grow your business.

Jono Wishart

2 November 2023

We have been using Duncan & the Power House team for nearly 20 years now, they have provided a service 2nd to none! They have handled everything from containers, to cars, to personal imports, masts & rigging pieces from all over the world. Once in their hands you can be assured that your goods will be exported & imported with care & ease. I highly recommend the Power House team and look forward to using their outstanding services again in the future. Jono Wishart Master SY ENCORE Worldwide Super Yacht

Ellen Flint

2 November 2023

Adele and all the staff at Powerhouse International Qld provide the most professional and seamless Customs brokerage and International logistics services in Brisbane. We can thoroughly recommend their services to any import or export related business.

Dan Manchester

2 November 2023

I've been utilising the services of Duncan and the team at Powerhouse for more than 15 years and they are the best out there. They take the stress out of importing and are always happy to provide advice and help whenever they can.

Leita Battersby

2 November 2023

Duncan and The Team at Powerhouse International have and continue to provide excellent global assistance to transport our variety of goods to our valued customers around the world. Professional - yes Value for money - yes Communication - yes No job is too difficult for this Team

Diana Mitchell

31 October 2023

Having worked with Powerhouse International QLD for 20 years. I can honestly say - Powerhouse International QLD is more than just a freight forwarder. They are a partner that I can trust and rely on. They have a team of experts who are friendly and helpful. The Team will always go over and above for you. They have a network of agents and carriers who are reliable and experienced. They have a reputation of excellence and integrity in the industry. I highly recommend Powerhouse International QLD to anyone who is looking for a freight forwarder. They are the best in the business and they will make your shipping experience hassle-free and enjoyable. Powerhouse International QLD is the ultimate choice for your logistics solutions.

lina0781

30 October 2023

It's been 15 wonderful years working alongside with Adele & Duncan. Our shipping agents at Powerhouse International QLD handle all our International & local Air & Sea shipments. I know I am in good hands with them, as they are familiar with our products and most importantly will achieve all our delivery targets with ease. I cannot fault their continuous professional & friendly service. Thank you to all the team that make the magic happen behind the scenes!

Michael D.

29 October 2023

I have used Powerhouse for logistics requirements both internationally and domestically over the last 15 years, including during Covid, and each time those shipments have been delivered on time, in excellent condition and at a very competitive rate. They are extremely good at what they do. I must pay particular tribute to Martin Surm at Powerhouse, who has demonstrated first class knowledge and expertise to assist with some very challenging jobs around the world and has gone above and beyond every time.

Alex Piperides

27 October 2023

Great service and trustworthy. Our company has been working with Martin from Powerhouse for many years looking after our company imports.

Chris Townsend

23 October 2023

We were new to Importing during the height of Covid. Powerhouse we’re the only agents to respond to our inquiry and did so promptly. Their communication is always efficient and accurate. We have been using them regularly since 2020 and will continue to do so. Duncan and team have gone above and beyond just importing by helping us find storage containers and answering our 3PL inquiries.

Sam Jillett

21 October 2023

10 out of 10 service. Very efficient and professional. Would certainly recommend

How we make customs clearance easy

At Powerhouse International QLD, we understand that customs clearance can be a daunting process for businesses involved in international trade. That's why we offer a range of services that make customs clearance easier and more efficient. Our team of experienced customs brokers in Townsville are well-versed in the latest customs regulations and procedures, and can provide personalized solutions that are tailored to your unique needs.

We handle all the necessary paperwork, coordinate with government agencies, and ensure compliance with all relevant regulations, so you don't have to. With our expertise and attention to detail, we take the stress out of customs clearance, allowing you to focus on what really matters - growing your business. Trust Powerhouse International QLD to make customs clearance a breeze.

Contact one of our Logistics Experts

We coordinate and control every step in your supply chain. Utilise our expertise to grow your business.

Why choose us as your customs broker in Townsville?

At Powerhouse International QLD, we take pride in providing exceptional customs brokerage services to businesses across various cities in Australia. Our experienced customs brokers are experts in navigating Australia's strict border control requirements, ensuring that your goods are cleared through customs accurately and on time.

We offer a comprehensive range of customs brokerage services, including tariff advice, customs consultancy, and buyers consolidations. Whether you need help with project logistics or third-party movements, we're here to make your logistics needs simple and hassle-free. Our team has over 30 years of international logistics experience, and we use world-class IT technology to offer the most competitive and comprehensive range of transport solutions.

At Powerhouse International QLD, we're committed to providing you with exceptional customer service. We understand that the customs clearance process can be confusing and overwhelming, which is why we're here to guide you every step of the way. We'll ensure that all necessary documentation is completed accurately and on time, so you can focus on running your business.

We offer competitive pricing, ensuring that you receive the best value for your money. We understand that logistics costs can be a significant expense for businesses, which is why we strive to offer cost-effective solutions without compromising on quality or service.

Contact one of our Logistics Experts

We coordinate and control every step in your supply chain. Utilise our expertise to grow your business.

FAQs

List of documents that any importer will need to complete before their goods arrive in Australia:

Packing lists
Packing declarations (Sea freight)
Commercial invoices
Bills of lading / Air waybills
Letters of authority

For some items, the government may require extra documentation that demonstrates extra steps have been taken. This might include treatments and fumigation if the goods are believed to pose a biosecurity threat. Some examples of the extra documentation you may be asked for include:

Treatment certificates
Marine insurance certificates
Certificates of Origin (Free Trade certificates)
Product specific documents

It's important to keep in mind that the taxes and fees associated with customs clearance vary based on the type of goods being imported, their value, and the destination country. Here are some examples of the taxes that may apply:

Import duty: This tax is determined by the value and type of goods being imported.

Goods and Services Tax (GST): This tax applies to most goods and services sold or consumed in Australia, and is calculated based on the value of the goods, plus any applicable customs duty and other charges.

Luxury Car Tax (LCT): This tax is imposed on luxury cars that exceed a certain value threshold.

Wine Equalisation Tax (WET): This tax is based on the value of the wine being imported.

Powerhouse International QLD providers customs broker services in: Brisbane, Sydney, Melbourne, Adelaide, Hobart, Gold Coast, Sunshine Coast, Townsville, Cairns, Newcastle